Refund policy

We want you to shop with confidence at FLASH CORP

---

1. Return Eligibility

Returns are accepted if:

✔ Requested within 24 HRS of delivery
✔ Item is unused & in original condition
✔ Product is in original packaging

Proof of purchase required.

---

2. Non-Returnable Items

We do not accept returns for:

• Used products
• Perishable goods
• Personal care items
• Customised products
• Items marked “Non-Returnable”

---

3. Damaged / Defective Products

If you receive a damaged or defective item:

✔ Notify us within 24HRS
✔ Provide photos/video proof

We will offer:

• Replacement OR
• Full/Partial refund

---

4. Refund Process

Approved refunds are processed within:

⏳ [5-7 business days]

Refunds will be issued via the original payment method.

Bank/payment delays may apply.

---

5. Exchange Policy (If Applicable)

We [do] offer exchanges.

If yes:

• Exchange window: [7 days]
• Subject to stock availability

---

6. Return Shipping Costs

• [Customer] bear return shipping charges
• Shipping fees are [non-refundable/refundable]

---

7. How to Initiate a Return

Contact us:

📧 info@flashcorp.in
📞 [Phone / WhatsApp]+918075946706

Provide:

• Order number
• Reason for return
• Supporting images (if needed)

---

8. Fair Use

We reserve the right to refuse returns that:

• Show signs of misuse
• Are returned damaged
• Violate policy conditions